Privacy Policy

Effective Date: [Insert Date]

Welcome to Nexture Hub. Your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you shop with us.

1. Who We Are

At Nexture Hub, we’re committed to delivering a premium shopping experience while safeguarding your privacy. This policy applies to all transactions, communications, and interactions with our website and services.

2. Information We Collect

We may collect the following types of information when you use our website:

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  Name, email address, shipping and billing address, phone number, and payment details.
  
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  Pages viewed, time spent, IP address, device type, and browser.
  
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  Your choices related to newsletters, offers, and notifications.
  

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted partners for the following reasons:

• 
  (e.g., Shopify Payments, PayPal)
  
• 
  services
  
• 
  (e.g., email platforms)
  
• 
  or fraud prevention
  

All partners are required to handle your information securely and in compliance with data protection laws.

4. Cookies & Tracking Technologies

We use cookies to:

You can manage your cookie preferences through your browser settings.

5. Data Security

We protect your data using encryption, secure server infrastructure, and industry-leading security protocols. Your trust is our top priority.

6. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” and notify you of any material changes.

Shipping Policy – Nexture Hub

At Nexture Hub, we are committed to delivering your order with speed, safety, and reliability. Our goal is to ensure a seamless and satisfying shopping experience — from checkout to doorstep.

1. Processing Time

All orders are processed within 1–2 business days. You will receive a confirmation email with tracking details once your order has been shipped.

2. Shipping Regions

We proudly ship across the UAE, Saudi Arabia, and selected international regions. Please ensure your delivery address is correct to avoid delays.

3. Delivery Timeframes

• 
  2–4 business days
  
• 
  3–6 business days
  
• 
  7–12 business days (depending on the destination)
  

Note: Delivery times may vary slightly during high-demand periods, such as sales and holidays.

4. Shipping Fees

• 
  Free Shipping on all orders

5. Tracking Your Order

As soon as your order ships, you'll receive an email with a tracking number and a link to monitor your delivery status in real time.

6. Customs & Duties

For international orders, customs duties and taxes (if applicable) are the responsibility of the customer. We are not liable for any delays caused by customs processes.

7. Order Issues

If your order is delayed, damaged, or lost in transit, please contact us at nexturehub@gmail.com — our customer experience team is here to help you every step of the way.

Nexture Hub Return Policy

At Nexture Hub, your satisfaction is our top priority. If you're not completely happy with your purchase, we’re here to make it right.

Returns Eligibility

• 
  14 days of delivery.
  
  unused, in original packaging, and in resalable condition.

How to Initiate a Return

1. 
   nexturehub@gmail.com with your order details.
   
2. 
   5–7 business days.

Return Shipping

• Customers are responsible for return shipping cost unless the item is damaged and incorrect
• We recommended using a trackable shipping method

Exchanges & Defective Items

If you received a damaged or wrong item, please contact us within 48 hours of delivery for a free exchange or refund.

Exchanges & Defective Items

If you received a damaged or wrong item, please contact us within 48 hours of delivery for a free exchange or refund.

Frequently Asked Questions

At Nexture Hub, we value your experience. Here’s everything you need to know.

1. What is Nexture Hub?

Nexture Hub is your go-to destination for premium lifestyle products — from electronics and fashion to beauty and health. We curate only the best, so you shop with confidence and class.

2. Where do you ship?

We currently ship across the UAE, Saudi Arabia, and GCC countries, with reliable and tracked delivery services.

3. How long does delivery take?

Orders are typically delivered within 2–5 business days, depending on your location. Express delivery options are available at checkout.

4. Are your products original and branded?

Yes — we guarantee 100% authentic, high-quality products sourced directly from trusted brands and suppliers.

5. How can I track my order?

Once your order is confirmed, you’ll receive a tracking link via email or SMS. You can also track your order through your Nexture Hub account.

6. What is your return policy?

We offer a 7-day easy return for unused items in original packaging. For electronics, terms may vary depending on the brand’s warranty.

7. Do you offer cash on delivery (COD)?

Yes, Cash on Delivery is available across select regions in the UAE and KSA. Terms apply.

8. How do I contact support?

Our customer care team is available 24/7 via chat or email at nexturehub@gmail.com. We’re here to help you anytime.

9. Are there any discounts or offers?

We run exclusive deals, seasonal sales, and early access offers for our subscribers and VIP customers. Sign up for our newsletter to stay updated!

10. Is my payment information secure?

Absolutely. We use secure payment gateways with SSL encryption to protect all transactions and personal data.